Help Center

How can we help?

Browse by topic, or read the FAQ. If you can't find what you need, we're a message away.

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Getting started

Set up your workspace and run a first simulation.

  • Create your account
  • Add your first product
  • Run your first simulation

Running simulations

Goals, personas and testing staging environments.

  • Write a good goal
  • Choose a persona
  • Test behind a login

Understanding results

How to read, verify and share your findings.

  • How friction is ranked
  • Replay a session
  • What predicted impact means

Account and billing

Plans, invoices, teams and sign-in.

  • Change your plan
  • Invite teammates
  • Set up SSO

Still stuck?

Send us a message and a real person will get back to you.

Contact usRead the FAQ